Last Updated on September 23, 2014
ClickBank complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personally identifiable information from European Union member countries and Switzerland. ClickBank has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view ClickBank’s certification, please visit http://www.export.gov/safeharbor/.
Information Collection & Use
We collect personally identifiable information from you if you request information from us, sign up to join our email lists, or register an account with ClickBank. Information we collect is used to notify you of updates to our websites or any products or services we offer, to respond to inquiries, to carry out our obligations and enforce our rights, and to fulfill any other purpose for which you provide your personally identifiable information to us.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email or shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Updating Personally Identifiable Information
If your personally identifiable information changes you may request the information be corrected, updated, amended, or deleted through our Contact Us page or by contacting us at the contact information listed below. We will respond to your request within thirty days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Other Online Information Collection
ClickBank automatically receives and records information on our server logs from your browser, including your IP address, domain type, browser version, service provider, cookies, and the pages you request. This data is only used in the aggregate. ClickBank uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. IP addresses may be used for various research purposes. We do link this automatically-collected data to personally identifiable information.
Cookies and Other Tracking Technologies
We define a cookie as any string of data that is automatically stored on your computer upon access to our online services. ClickBank employs cookies to assign temporary identification numbers to machines that access our web servers. This information enables us to deliver faster service to our users, prevent denial of service attacks on our systems, detect and prevent fraudulent transactions, and assist with awarding proper sales credit to our partners. All ClickBank cookies are 1) of limited duration, 2) less than 5KB in length, 3) only visible to ClickBank web servers, and 4) devoid of any personally identifiable information. [We do link the information we store in cookies to any personally identifiable information you submit while on our website.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Web Beacons / GIFs
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or high game score, or display content based upon what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here.
Third Party Tracking
Behavioral Targeting / Re-Targeting
Mobile Device Data
When users download, install and use ClickBank services on their mobile phone or other wireless telecommunications device, ClickBank automatically gathers information, including without limitation, carrier providers, unique device identifiers, geo-location information (if allowed by the user), the types of mobile devices accessing the services, and the types of operating systems accessing the services (collectively, “Mobile Device Data”). A unique device identifier is a string of alphanumeric characters (similar to a serial number) used to uniquely identify and distinguish each mobile phone or other wireless communications device. Location services can be enabled or disabled at any time, through the settings on your mobile device. ClickBank uses Mobile Device Data to understand usage patterns and to improve our goods, services and functionality of our Sites.
What and How Information is Used
ClickBank may contact you about new or existing ClickBank products and special offers specific to you. Out of respect for your privacy, you can unsubscribe to our emails by clicking “unsubscribe” within each email. You may not opt-out of service-related communications, which are not promotional in nature.
Policy on Information Sharing
Outside of third party service providers who assist us in providing our services and websites and the vendor who participated in your transaction, we will not sell, rent, share, or trade your personally identifiable information to third parties for promotional purposes. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, if required by law. In some cases, ClickBank may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. ClickBank will transfer information about you if we are acquired by or merged with another company. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
The security of your personally identifiable information is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we encrypt that information using SSL.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
The information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, or provide customer service.
We use third party service providers to assist us in providing our services and websites, including database backup providers to protect our data, and a fraud prevention service. When you sign up for these services, we will share your personally identifiable information as necessary for the third party to provide that service.
Blogs and Testimonials
If you use a bulletin board, blog, or open forum on this website, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your personally identifiable information from our blog, testimonials or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
Links to Other Sites
If you click on a link to a third party site you will leave our site and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as us. We encourage you to review the privacy statements of any other service provider from whom you request services.
Social Media Widgets
Company Contact Information
To reach us by fax, please dial: 1-559-210-0502.
To reach us by mail, please use the following address:
Click Sales Inc.
917 S. Lusk Street, Suite 200
Boise ID 83706 USA